Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
1. Information We Collect
Personal Information
- Name, email address, and phone number when you contact us
- Project details and requirements shared during consultations
- Address and property information for design projects
- Payment information for billing purposes (processed securely)
Automatically Collected Information
- Website usage data and analytics
- Device information and browser type
- IP address and location data (for service delivery)
- Cookies and similar tracking technologies
2. How We Use Your Information
Service Delivery
- Providing interior design consultations
- Project planning and execution
- Communication about your projects
- Scheduling appointments and site visits
Business Operations
- Processing payments and invoicing
- Marketing our services (with consent)
- Improving our website and services
- Legal compliance and record keeping
3. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Secure Storage: Data encrypted and stored securely
- Access Control: Limited access to authorized personnel only
- Regular Monitoring: Continuous security monitoring and updates
- Compliance with industry standard security practices
4. Your Rights Under Indian Law
Information Technology Act, 2000
As per the Information Technology Act, 2000 and subsequent rules, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Withdraw consent for data processing (where applicable)
- File complaints with appropriate authorities
Consumer Protection Act, 2019
Under the Consumer Protection Act, 2019, we ensure transparency in our data practices and provide you with clear information about how your data is used in our services.
5. Third-Party Services
We may use third-party services for business operations, including:
- Payment Processing: Secure payment gateways compliant with RBI guidelines
- Communication: Email and SMS services for project updates
- Analytics: Website analytics to improve user experience
- Cloud Storage: Secure cloud storage for project files
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our interior design services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records as required by Indian law
Typically, we retain client information for 7 years after project completion, as required by Indian business regulations.
7. Contact Information
For any privacy-related questions or to exercise your rights, please contact us:
- Email: mail@sakshis.in
- Phone: +91 9880167430 / +91 9739267430
- Address: 70, Moore Road Cross, Frazer Town, Bengaluru - 560005, India
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.